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Top Questions

What limits are on my account?

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Welcome Back! Tips for Returning Players...

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I have not received my Refer a Friend reward…

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There are a few reasons as to why you or your friend wouldnt have received your Refer a Friend reward and we are here to help. Has the wagering requirement been met? It is likely that your fr...

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When will I receive my withdrawal?

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I am unable to login, what should I do?

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Am I due a loyalty reward or bonus?

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Jackpotjoy™ is operated by Gamesys Operations Limited of Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA.

Contact Us

Gamesys Operations Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 38905, in Gibraltar by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner (RGL No. 46 and RGL No. 153), and in Ireland by the Office of the Revenue Commissioners under licence reference 1021538.

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